We hope you will always be satisfied with your NEMARI purchases. However, in the event that you wish to exchange an item, you may do so within 30 Days of the delivery of your order, adhering to the following conditions:

  • Items must be unaltered, unused and in full sellable condition
  • Items must be in their original packaging/box/dustbag, and with all brand and product labels/tags/instructions still attached
  • The return must be accompanied by the original Order confirmation


Refunds will only be offered in the rare event of a defective product, following the same steps above.